Kitchenaid Toaster KMT2115SX won't stay down

That being said, unless you are using sandwich type bread two slices do not fit in this toaster More important it does not toast well I have to put the

KitchenAid® Empire Red 4 Slice Long Slot Toaster ; High Lift Lever Ensures you can easily reach small pieces of bread ; DEFROST, BAGEL and LITTLE LONGER

long long long slot These have 2 slots, like a 2 slice model, but are long enough that each slot will hold 2 slices They take up less room than a KitchenAid 4 slice toaster, but

long pao slot New KitchenAid 4 Slice Long Slot Toaster with High-Lift Lever in Empire Red Model # KMT5115ER Local delivery near Tifton, GA, at Southern Appliance